If the above solutions do not work to resolve the cannot open word documents from OneDrive, you may need to clear the cached data of your OneDrive program. Or it is better to make documents available offline all the time.ġ. Click the OneDrive icon on the taskbar, hit the Help & Settings button, and tap Settings.Ģ. In the Settings tab, deselect the checkbox next to Save space and download files as you use them. If you want to open a file that you set to be in on-demand status, you should make sure you are on an Internet connection. OneDrive files on-demand enables you to access your cloud files without taking up space on your computer, but it is required that you are connected to the Internet. You can restart the router to have a try. Poor or no network connections are also common reasons why people can't open OneDrive files. If you are using a router as an internetworking device, you can check if it is running correctly. You can ask the owner to give you the right to open or edit certain documents. If you cannot open shared OneDrive files, the administrator may have withdrawn access to the file. If this does not work, you can try the following fixes to get it to work right again.įurther reading: Backup OneDrive files in advanceīefore trying any fixes, it is recommended that you check if you have permission to access and edit the OneDrive file. A quick fix to this issue is to sign out and sign back to it to check if it can work properly.
7 Fixes to OneDrive files not opening in desktop appĪs mentioned above, there are multiple possible reasons why OneDrive cannot open files in the desktop app. If the above causes are responsible for your files cannot open in the desktop app, you can keep reading to learn fixes to the issue. If you don't know why OneDrive documents won't open in its desktop app, you can check the reason below to find the cause of your problem: Question from Possible causes for OneDrive files not opening How can I solve the OneDrive files not opening in the desktop app issue? Help! It gives an error message saying that the file can not be opened. Recently I cannot open a file on the OneDrive desktop app.
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